ICICI Bank connection giving error Code: FDP-102 (2024)

• Coach Jon Moderator admin

  March 27 edited March 27

  Hello @RajOnTrack,

  Thanks for reaching out! Quicken Simplifi presents this generic messaging and error when we're unable to connect to a specific bank. Usually, this occurs if the selected bank is throttling connection traffic, the bank's website, or the URL we use to connect is unavailable, or they're completing maintenance on their services. However, you may be able to log into the bank's website successfully and still receive this error in Quicken Simplifi because Quicken Simplifi connects to your bank using a different server.

  To help clarify your situation, are you trying to add a new account into Quicken Simplifi or update an existing account?

  Thanks,

  Coach Jon

  See Also

  Quicken Software Setup | Wells Fargo AdvisorsQuicken Web Connect – Direct Connect with Quicken – Wells FargoQuickBooks Questions – Wells Fargo Business OnlineError 102/FDP-102 While Adding or Updating an Account in Quicken for Mac

• RajOnTrack Member ✭

  March 27

  updating existing account.. its not able to download the transaction as connection with the bank is lost

• Coach Jon Moderator admin

  March 27

  Hello @RajOnTrack,

  Thanks for letting us know. I would suggest resetting your account connection via the instructions here: https://help.simplifimoney.com/en/articles/4857199-how-to-reset-your-account-connections#h_7f8fc15a86
  Let us know if this resolves your issue!

  Thanks,

  Coach Jon

• Laknar Member

  April 1

  Hi,

  I have connection issues with ICICI Bank for over 3 weeks now. I am getting following error. I tried resetting the account connection but nothing works. I contacted customer support and I was told that Quicken is working on a resolution on this issue but there's no ETA.

  

  Please check and update the latest status on this issue.

  See Also

  Nintendo Support: Error Code: 102-2512

• VinC Member

  April 2

  Having the exact same issue. Please resolve this asap; it's been a month since this issue is occuring.

• VinC Member

  April 2

  Connection to ICICI Bank. is unavailable right now. Please try again later. If this error persists for more than 24 hours, please contact Quicken care. (FDP-102)

• VinC Member

  April 2

  FI_TIMEOUT (FDP-102)

• Coach Natalie Administrator, Moderator admin

  April 2

  Hey everyone, thanks for posting on this topic!

  @Laknar, since it looks like you're using Quicken Classic and not Quicken Simplifi, you'll want to reach out to the Classic Community instead: https://community.quicken.com/

  @VinC, if you're experiencing this issue in Quicken Simplifi, is it occurring on an existing account or when attempting to connect to ICICI Bank for the first time? If the former, have you tried resetting the connection, by chance?

  https://help.simplifimoney.com/en/articles/4857199-how-to-reset-your-account-connections

  -Coach Natalie

• RajOnTrack Member ✭

  April 3

  Hello Natalie,

  I have tried resetting the account connection. Also tried to add as new account but same error on my end

• Coach Natalie Administrator, Moderator admin

  April 4

  @RajOnTrack, thanks for posting back!

  When viewing your most recent connection attempts from our end, I'm seeing a 103 error instead of the 102 error. To troubleshoot a 103 error, please follow these steps:

  1. Verify the bank being selected -- There may be several different versions of the same bank in the Add Account bank list, so be sure you're selecting the correct one. If you're not sure, compare the URLs shown for each bank.
  2. Verify your login information – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
  3. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
  4. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
  5. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect to Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

  Let us know how it goes!

  -Coach Natalie

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