Intuit, the company behind TurboTax and Mint, knows as much about you as your bank does — if not more (2024)

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Intuit, the company behind TurboTax and Mint, knows as much about you as your bank does —if not more (2) Intuit, the company behind TurboTax and Mint, knows as much about you as your bank does —if not more (3)

Driving the news: Intuitsaid Tuesday it had agreed to buy analytics company Origami Logic, effectively doubling down on the use of customer data to enhance its marketing. The acquisition will "accelerate Intuit's ability to organize, understand, and use data to deliver personalized insights," Intuit CEO Sasan Goodarzi said in apress release.

Details: Whether you're using Mint to keep a monthly budget or a DIY taxpayer who enjoys the ease of TurboTax, some of your information is shared across all of the company's platforms, per the company'sprivacy statement.

  • TurboTax,the Intuit product with the biggest household name, collects the sensitive details necessary to do your taxes: your Social Security number, where you work, your income, whether you own a home, what deductions you're eligible for, and where you bank.
  • By giving your information to TurboTax,you also give it to Intuit, which can share it with its other business lines. Intuit requires one account for all of its products, though signing up for one does not automatically sign you up for all.

Intuit has data-sharing agreementswithJPMorgan ChaseandWells Fargothat allow customers to import their bank information more easily to Intuit's platforms.

  • Even if your bank doesn't have an agreement with Intuit,you can sync your accounts using your bank login and password so that Mint can "scrape" your transactions, finding out what bills you have and when they're due.
  • Come tax season,Mint canfind1099 tax documents from financial institutions linked to your account and import them to TurboTax.
  • "With your consent,"the company says on a FAQpage, "Mint will use your tax and credit information to show you personalized recommendations that can help save money and improve your financial health."

But, but, but:What Intuit can do with your data without your permission is regulated, thanks to arulethat prohibits tax preparers from using your information to sell you other services without your permission.

  • So, Intuit is required to askif it can use your TurboTax information for purposes "other than the preparation and filing of your tax return." But the form, at first glance, does not make it clear whether you need to agree to this in order to file your taxes. (You don't.)
  • If you give Intuit permission,the company can share your data with third parties to "provide personalized offers and advice for your unique financial profile," per the disclosure form, though the company tells Axios in a statement that "all offers to Mint and Turbo users are generated by us and our systems, not third parties or partners."
  • Whether or not you give permission,Intuit can share some information — such as late or missed payments, or other defaults on your account — with "credit bureaus, consumer reporting agencies, and card associations," according to its privacy policy.

Intuit doesn't just hand overyour Social Security number to any old advertising partner it signs up. But if it shows you a marketing offer and you go for it — perhaps youdowant that Capital One card or Lending Club loan — your consent means Intuit "may exchange your information" with the other company, Intuit's privacy statement says.

  • Opting outis possible to some extent.A pagewhere Intuit lets customers choose their "marketing preferences" states: "We do not share personal information with outside companies for their promotional use."

The bottom line:A spokesperson tells Axios via email: "Intuit does not sell customer data. Period." But the company'sprivacy statementis more qualified: It says Intuit doesn't sell or share customer data with third parties for their own commercial uses "without your consent."

Read the original article on Axios. Copyright 2019.

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Intuit, the company behind TurboTax and Mint, knows as much about you as your bank does —if not more (4)

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Intuit, the company behind TurboTax and Mint, knows as much about you as your bank does — if not more (2024)
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