In the past few years, product integration has gradually become unavoidable in TV and film as advertisers desperately try to reach online viewers able to skip past commercials or avoid them entirely on services like Netflix. Audiences grin and bear it as a necessary evil (Hello, prominently placed Target shopping bags! Couldn’t miss you if we tried, obtrusive car logo shot!), worth the pay-off of watching shows commercial-free.
There have been some truly brilliant instances of product integration in the past, from E.T.’s Reese Pieces to Seinfeld’s Junior Mints. But Wednesday’s episode of Modern Family, “Connection Lost,” may top them all. The episode features truly organicproduct integration, with the entire plot being told through family matriarch Claire Dunphy’s MacBook Pro as well as the apps she uses to communicate with her family. Shot completely with MacBook Pros, iPhone 6s and iPads, the episode finds Claire—played by actress Julie Bowen—on her laptop at Chicago O’Hare International Airport, preparing to fly home after a business trip and growing increasingly frantic as she searches for daughter Hayley (Sarah Hyland), who has gone MIA in the aftermath of their latest fight.
In the context of the plot, Apple’s apps, and their familiar sound effects, are as much a part of the action as Claire and the rest of her boisterous family are. FaceTime, Messaging, Safari, iTunes, Reminders, iPhoto and even the iCloud all make appearances at one time or another, but non-Apple apps like Facebook, Instagram and Google also get some screen time. The result is an episode that’s incredibly effective and very funny, without ever actually seeming like an ad. In part, that’s because—surprise!—Apple didn’t pay a cent to be involved. Instead, the idea came from Modern Family co-creator Steve Levitan, who co-wrote and directed the episode. Levitan was inspired in part by a FaceTime chat with one of his college-age daughters. “This came from life and it made sense,” Levitan told the Associated Press. Show producers sought out and received Apple’s blessing, of course. There’s precedent for the relationship—in 2010 a Modern Family episode centered around Ty Burrell’s character Phil Dunphy pining for an about-to-be-released iPad. Apple didn’t pay for inclusion in that episode either.
Because there’s no quid pro quo, the episode is devoid of the usual nonsense that accompanies almost all product integration. There are nolingering shots of the product and logo, nononsensical, awkward dialogue designed to extollthe virtues of a particular itemand none of those particularly egregious scenes—so prevalent in car integration—where characters are forced tochange their behavior in a transparent effort to showcase the product. One of the worst recent examples of this was a 2012 episode of USA’s White Collar, which devoted 30 seconds to showing off a Ford Taurus’ automatic parallel parking feature.
Thankfully Levitan and the rest of the Modern Family team appear much too smart for that. Claire is far too harried to stop and extol the virtues of group FaceTiming or iCloud’s Find Your iPhone feature. Unlike a musical or live episode this doesn’t end up feeling like a gimmick, nor does it come off as particularly desperate or promotional. Almost all of us have turned to Google in an emergency, sent someone increasingly frantic texts, scoured a friend or family member’s Facebook page for clues, or had to deal with someone who doesn’t quite understand FaceTime.
In today’s plugged-in culture, a dependency on technology is as much a part of our daily life as the daily chores and squabbles that usually occupy the Dunphy Family’s days. More importantly, however, this episode’s seamless Apple product integration stands as the best testament yet to how streamlined the company’s software is. Now you don’t even have to look up from your laptop to record an episode of a hit sitcom.
If there’s one small issue, it’s that everything works a little too flawlessly: there are no unintentionally dropped calls or lousy connections in this episode, most certainly not the experience of anyone who’s ever used FaceTime—or airport WiFi.
The ambitious half-hour also validates Levitan’s vow to Quartz last summer that his show would keep taking risks and wouldn’t become complacent in its sixth season in the face of growing critic grumbling. “I think the show is just as strong as it was, but I think that now, it’s a little less new for some,” Levitan said at the time. “Our whole focus right now is how can we maintain the quality, despite what some people say.”
For one night at least, it seems he’s made good on his word. Tonight the viewers will surely be pleased by the innovative concept—and so will Apple.
As an expert in the field of product integration in TV and film, I have witnessed the gradual shift towards this advertising strategy over the past few years. With the rise of online viewers who can easily skip commercials or opt for commercial-free platforms like Netflix, advertisers have had to find new ways to reach their target audience. Product integration has become unavoidable, and while some viewers may see it as a necessary evil, there have been instances where it has been executed brilliantly.
One such example is the episode "Connection Lost" from the TV show Modern Family. This episode takes product integration to a whole new level by seamlessly incorporating Apple's products and apps into the storyline. The entire plot is told through the perspective of Claire Dunphy, the family matriarch, as she uses her MacBook Pro and various apps to communicate with her family. The episode was shot entirely with MacBook Pros, iPhone 6s, and iPads, making the Apple products as much a part of the action as the characters themselves.
What sets this episode apart from other instances of product integration is that Apple did not pay a single cent to be involved. The idea came from the show's co-creator, Steve Levitan, who drew inspiration from his own FaceTime chat with his daughter. The producers sought and received Apple's blessing, but there was no quid pro quo involved. This lack of financial incentive allowed the episode to avoid the usual pitfalls of product integration, such as lingering shots of the product and logo or forced dialogue praising the virtues of a particular item.
The result is an episode that is incredibly effective and funny without feeling like an ad. The Apple apps, along with non-Apple apps like Facebook, Instagram, and Google, blend seamlessly into the storyline. It feels natural because it reflects how many of us rely on technology in our daily lives. The episode also serves as a testament to the streamlined nature of Apple's software, showcasing how seamlessly it can be integrated into a TV show.
One minor criticism of the episode is that everything works flawlessly, without any dropped calls or lousy connections. This may not reflect the real-life experiences of those who have used FaceTime or airport WiFi. However, this flawlessness does not detract from the overall success of the episode.
In conclusion, the episode "Connection Lost" from Modern Family stands as a prime example of organic and effective product integration. It demonstrates how technology has become an integral part of our lives and highlights the streamlined nature of Apple's software. By avoiding the usual pitfalls of product integration, the episode feels genuine and entertaining, pleasing both viewers and Apple.
